Customer Center

Click here to access
our protected customer area

Easy access to all interior assemblies makes the DMT™ the industry's most serviceable instrument, dramatically reducing service cost and downtime. An experienced technician can disassemble, clean, reassemble, and recalibrate a DMT in just over one hour, in the field.

NPAS offers factory service with an average one week turnaround time. Customers can also use the nearest factory authorized service center. Our staff of technicians and engineers are normally available from 7:30 a.m. to 5:00 p.m. EST Monday through Friday to provide free, unlimited technical support via telephone.

Our customized training service ranges from basic operator and technician training to an approved service center level. We can give you the confidence and expertise to service your own program at any desired (or required) level of competence.


Authorized Service Centers

The following are either privately owned service centers or operate with departmental approval to provide service for the BAC DataMaster™. This does not include state agencies that are authorized to service instruments within their state.

 

 U.S.A. Domestic Service

Bostec, Inc.
Rich Bosman
700 Birch Bay-Lynden Road
Lynden, Washington 98264
888-431-0922 toll free
360-354-3325 phone
360-354-8175 fax
E-Mail: rich@bostec.com

Repco Marketing, Inc.
Cecil Garner
3101-188 Stonybrook Drive
Raleigh, North Carolina 27604
919-876-5480 phone
919-878-5467 fax
E-Mail: repcomkg@aol.com
  National Patent Analytical Systems
Chris Spayde
P.O. Box 1435
Mansfield, Ohio 44901
419-526-6727 phone
419-526-9446 fax


International Service

Camic Ltd.,
Thornley Gate Farmhouse,
Allendale, Northumberland
NE47 9NH     U.K.
011-44-143-618618 phone
011-44-143-618619 fax
E-Mail: camicld@aol.com		 Tomar-Europe B.V.
Gerard van Hoeven
Alex Hemken
Het Laantje 26
4124BC Hagestein, Netherlands
011-31-653-75-5365 phone